Moritz MINI
2001 N Collins St, Arlington TX 76011 • Toll Free: (877) 242-0554 • Service: (800) 614-8793
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
    "Salesperson was a total pro..."   –   MINI Owner, Arlington, TX Feb 12, 2012
  •   5.0
      –   Luke H., Mansfield, TX Feb 12, 2012
  •   5.0
    "I custom ordered a mini from Afghanistan. Moritz was extremely helpful and accomodating."   –   Jeffrey F., Abilene, TX Feb 11, 2012
  •   5.0
    "Samantha was excellent she loves Mini's and it shows, since this was my second Mini I love Mini as well. It was great to see her genuine excitement in finding the right new Mini for me. She was very patient with me while I was trying to decide which Mini I wanted I am very happy with my choice"   –   Jeffrey V., Fort Worth, TX Feb 11, 2012
  •   3.5
      –   Hon Yan M., Fort Worth, TX Feb 5, 2012
  •   5.0
    "The salesman was warm-hearted and professional, the price was good, and the overall service was satisfactory."   –   Li Y., Allen, TX Feb 5, 2012
  •   5.0
    "This is by far the best buying experience i had and Moritz mini has the best sales advisor Brian Mcnullty"   –   Daniel E., Grand Prairie, TX Feb 4, 2012
  •   5.0
      –   Shawn R., Lewisville, TX Jan 30, 2012
  •   5.0
    "Great people! Samatha Miller and the guy in finance are "Top Shelf", I have and will be seeing more of Moritz."   –   Darla R., Throckmorton, TX Jan 19, 2012
  •   5.0
    "Excellent, hassle free experience!"   –   Brenda G., Fort Worth, TX Jan 18, 2012
  •   5.0
    "The guys at Moritz actually made it enjoyable to buy a car. Normally that is not the case."   –   Artie L., Lubbock, TX Jan 17, 2012
  •   5.0
      –   Michelle W., Fort Worth, TX Jan 16, 2012
  •   5.0
      –   Michelle W., Fort Worth, TX Jan 16, 2012
  •   4.5
      –   MINI Owner, Dallas, TX Jan 16, 2012
  •   5.0
      –   Michael T., Post, TX Jan 15, 2012
  •   5.0
      –   Heather F., Arlington, TX Jan 15, 2012
  •   5.0
      –   Marjorie S., Arlington, TX Jan 15, 2012
  •   4.5
      –   MINI Owner, Keller, TX Jan 12, 2012
  •   4.5
      –   Jeanie C., COLLEYVILLE, TX Jan 8, 2012
  •   5.0
      –   Michael M., Garland, TX Jan 8, 2012
  •   5.0
    "This is my third MINI purchase, not only because MINI is a superb product, but because Moritz Mini has a fantastic sales team that make the purchasing experience straightforward and stress-free; no games, no pressure and the sales team really want to get you in the car that 'you' want on 'your' terms. Buy a car from Samantha and Brian and you won't be disappointed!"   –   Zoe A., Mansfield, TX Jan 8, 2012
    Dealer Response: Thank you for your continued business, and we really appreciate your kind words!  –   Brian C., New Vehicle Sales Manager Jan 9, 2012
  •   5.0
    "I made an inquiry by email about a specific vehicle. I got a quick response with a very good price quote. I was very happy with the straight forward nature of the transaction."   –   MINI Owner, Plano, TX Jan 3, 2012
  •   5.0
    "The best team in car sales in this area.The treat you with respect and try to understand your desires and get the best result for you.we trust them like no one in this industry"   –   Salahuddin A., Rowlett, TX Jan 1, 2012
  •   5.0
      –   Brad & Pat S., Grand Prairie, TX Dec 30, 2011
  •   5.0
    "Quick and easy ordering, dealing, and delivery. Brian McNulty (and Samantha), excellent. We have purchased 27 new cars, and Moritz MINI is great."   –   Kevin B., Hillsboro, TX Dec 21, 2011
  •   5.0
    "I had a truly wonderful experience buying my mini from Moritz. This is the second mini I have owned and the staff couldn't have been more helpful or excited for me. I got a really great deal on the car and the warranty was great. I am especially excited for the valet service that Moritz Mini offers for scheduled maintenance. All in all, I am very pleased."   –   Elizabeth J., Fort Worth, TX Dec 21, 2011
  •   5.0
    "Very easy process. The salesman did everything they promised and I would use him again."   –   MINI Owner, Arlington, TX Dec 21, 2011
  •   5.0
      –   Robert S., Palestine, TX Dec 19, 2011
  •   5.0
    "An incredible experience. We went in thinking we knew exactly what we wanted, with Samantha's expertise, we ended up with what we "needed", and it ended up being a one of a kind Mini. All of our friends say it is "very us" how could we ask for anything better that that?"   –   Terry M., Grapevine, TX Dec 18, 2011
  •   5.0
    "Samantha was great through the entire process."   –   Robert O., Trophy Club, TX Dec 17, 2011
  •   5.0
    "Great experience"   –   Kyle R., Southlake, TX Dec 17, 2011
  •   5.0
    "This was probably the best car buying experience I have ever had."   –   Cynthia M., Grapevine, TX Dec 13, 2011
  •   5.0
      –   Michael M., Denton, TX Dec 12, 2011
  •   5.0
    "Judy K. Haslet .....Samantha did an excellent job, got me the Mini I wanted . I love my new mini. Thank you"   –   Julia K., Haslet, TX Dec 5, 2011
  •   4.5
      –   Brian H., Mckinney, TX Dec 5, 2011
  •   5.0
      –   MINI Owner, Heath, TX Nov 28, 2011
  •   5.0
    "My overall experience with the Moritz Mini staff was beyond expectional. They are more than a Team they are a family, and made me feel as though I was a member of their family."   –   Charles W., Grand Prairie, TX Nov 28, 2011
  •   5.0
      –   MINI Owner, Grapevine, TX Nov 28, 2011
Service Rating 4.6
  •   5.0
      –   Charles T., Lubbock, TX Feb 16, 2012
  •   4.5
      –   Connie B., Keller, TX Feb 16, 2012
  •   4.0
      –   MINI Owner, Grapevine, TX Feb 15, 2012
  •   5.0
    "First time Mini owner, bought used from dearship in Dallas. Moritz Mini Service Dept. was professional and took great care of me. My next new car will be from Moritz Mini."   –   Tony T., ARLINGTON, Feb 15, 2012
  •   5.0
    "Thanks!!"   –   MINI Owner, Colleyville, TX Feb 13, 2012
  •   5.0
    "The loaner was dirty. Had Tonz of dog hair and smelled of a cigar. I had to stop at a store to vacuum the loaner. When I picked up my car when ready they didn't wash or fill the gas tank. They make sure we do with loaners. But mine wasn't. Usually is. But not this time. They even said he had to put some miles on the car using the gas...."   –   MINI Owner, Arlington, TX Feb 12, 2012
  •   3.5
      –   Mitch C., Fort Worth, TX Feb 11, 2012
  •   4.0
      –   Sara S., PITTSBURG, TX Feb 11, 2012
  •   4.5
      –   Matthew B., Weatherford, TX Feb 11, 2012
  •   5.0
      –   Ferdinand T., Dallas, TX Feb 10, 2012
  •   4.5
      –   MINI Owner, , Feb 10, 2012
  •   5.0
      –   Morgan J., Hurst, TX Feb 9, 2012
  •   4.5
      –   Kenny T., Bedford, TX Feb 9, 2012
  •   5.0
      –   MINI Owner, Southlake, TX Feb 9, 2012
  •   5.0
    "We drove on from out of town for service. Everything was done in a timely manner while we waited. Everyone was very courteous and friendly."   –   Robin L., Abilene, TX Feb 8, 2012
  •   4.5
    "Tony in the service department is excellent! He was Friendly and helpful two qualities most people don't have anymore when it comes to customer service."   –   Brenda K., Keller, TX Feb 8, 2012
  •   5.0
    "Tony went above and beyond. He is phenomenal"   –   Lynn L., Arlington, TX Feb 8, 2012
  •   5.0
      –   MINI Owner, Fort Worth, TX Feb 7, 2012
  •   5.0
      –   Teddy L., Arlington, TX Feb 5, 2012
  •   4.0
      –   Robert R., North Richland Hills, TX Feb 5, 2012
  •   4.5
      –   Sylvia M., Fort Worth, TX Feb 4, 2012
  •   5.0
    "Got my car serviced & washed in less than one and one half hour. That Fast!"   –   MINI Owner, BEDFORD, TX Feb 3, 2012
  •   5.0
    "I've always been very pleased with any service done by MINI and Moritz. This particular time, I brought my 2009 MINI in for scheduled service and walked out with a new 2012 MINI coupe. I think that says it all in terms of my satisfaction. :-)"   –   Lindsay J., Arlington, TX Feb 3, 2012
  •   5.0
      –   MINI Owner, North Richland Hills, TX Feb 2, 2012
  •   5.0
      –   Robbie R., Granbury, TX Jan 31, 2012
  •   5.0
      –   MINI Owner, Fort Worth, TX Jan 30, 2012
  •   4.5
      –   Randy N., Bedford, TX Jan 29, 2012
  •   4.5
      –   MINI Owner, Fort Worth, TX Jan 28, 2012
  •   5.0
      –   Kylee B., Wichita Falls, TX Jan 28, 2012
  •   5.0
      –   MINI Owner, Burleson, TX Jan 27, 2012
  •   4.5
      –   William S., Plano, TX Jan 27, 2012
  •   5.0
      –   Lacretia M., Springtown, TX Jan 27, 2012
  •   4.5
      –   MINI Owner, Grand Prairie, TX Jan 27, 2012
  •   5.0
      –   Philip L., Mineral Wells, TX Jan 27, 2012
  •   5.0
      –   Frank M., Haltom City, TX Jan 27, 2012
  •   5.0
    "I always get excellent service from Tony Segretti. He makes me feel like my car and I are the only ones he has to think about and sees to it that I have all the information I need for decisions."   –   Linda L., Fort Worth, TX Jan 23, 2012
  •   4.5
      –   MINI Owner, Fort Worth, TX Jan 20, 2012
  •   4.5
      –   Christie S., Dublin, TX Jan 18, 2012
  •   4.5
      –   MINI Owner, FT SMITH, AR Jan 18, 2012
  •   5.0
      –   Darla R., Throckmorton, TX Jan 17, 2012
  •   5.0
      –   Vanessa C., Dallas, TX Jan 17, 2012
  •   5.0
    "My mini was leased through a different dealership. I recently discovered that the window tint was too dark and illegal in the state. After unsuccessfully attempting the contact the dealership I am leasing the vehicle from, Moritz Mini was very helpful and essential in getting the window tint removed and replaced in a professional and timely manner"   –   Mary W., SHEPPARD AFB, TX Jan 16, 2012
  •   5.0
      –   Kimberly B., Roanoke, TX Jan 15, 2012
  •   4.5
      –   Keith H., Irving, TX Jan 14, 2012
  •   5.0
      –   Tricia T., Keller, TX Jan 14, 2012
  •   5.0
      –   Rebecca R., Roanoke, TX Jan 14, 2012
  •   4.5
    "My car has 2 intermittent problems. One, when turning on the radio, it comes up looking for an AUX Input which I never use. Two, when opening the trunk using the convenience package, the alarm sometimes triggers. I know that until these become "hard" problems, it will be difficult to find. The mechanics have tried to remedy these problems, but they both still exist. I will state in writing, I do NOT have any complaints about the service I received. It is frustrating to have this problem, just as my warranty is about to expire."   –   Gary W., Euless, TX Jan 14, 2012
  •   5.0
      –   Shirley D., Copperas Cove, TX Jan 12, 2012
  •   5.0
      –   Margo O., Joshua, TX Jan 9, 2012
  •   5.0
      –   MINI Owner, Arlington, TX Jan 8, 2012
  •   5.0
      –   Martha S., Dallas, TX Jan 6, 2012
  •   4.5
      –   Rebecca D., Duncanville, TX Jan 6, 2012
  •   4.5
      –   MINI Owner, Arlington, TX Jan 6, 2012
  •   4.5
      –   Mike C., Livingston, TX Jan 6, 2012
  •   5.0
      –   John B., Arlington, TX Jan 6, 2012
  •   5.0
      –   JJ A., Grand Prairie, TX Jan 3, 2012
  •   3.5
      –   MINI Owner, Bedford, TX Jan 3, 2012
  •   4.5
    "Everything is good."   –   George M., Lipan, TX Jan 3, 2012
  •   5.0
    "It was the best experience that I've had with a dealership. This is the first mini that I have owned, but definitely not the last. Thanks guys!"   –   Paul V., Fort Worth, TX Jan 3, 2012
  •   5.0
    "My experience was as good as it gets. It was easy to make the appointment and the work was finished promptly. This is important to me since I live almost 200 miles away. Thanks for the great service."   –   Michael Y., Shreveport, LA Jan 3, 2012
  •   5.0
      –   Migheon G., Keller, TX Jan 3, 2012
  •   5.0
      –   Heather F., Arlington, TX Jan 2, 2012
  •   4.5
    "The service staff were really great.."   –   Theresa G., Euless, TX Jan 2, 2012
  •   5.0
      –   Rebecca R., Grand Prairie, TX Jan 2, 2012
  •   5.0
      –   MINI Owner, Flower Mound, TX Jan 1, 2012
  •   3.0
    "Our normal advisor was on vacation, so the service was not up to par. The advisor was reluctant to check on the status of the service and it took way too long. In addition, the car was not washed or cleaned, like we are accustomed."   –   MINI Owner, Arlington, TX Dec 31, 2011
  •   5.0
    "I love getting service at Moritz Mini. I am able to get a Mini loaner, Tony my service manager is friendly and takes care to make me happy. He was even able to squeeze in an oil change before a key meeting (saving me a trip on the provided shuttle). I always get the car back washed and interior cleaned. Overall quite a nice experience!"   –   Brian S., Crowley, TX Dec 31, 2011
  •   4.5
      –   David W., Arlington, TX Dec 30, 2011
  •   4.5
      –   David D., Crowley, TX Dec 28, 2011
  •   5.0
      –   Kevin B., Hillsboro, TX Dec 28, 2011
  •   1.0
      –   MINI Owner, Colleyville, TX Dec 24, 2011
  •   5.0
    "I truly enjoy the information I receive while my car is in service. If they find a problem they always discuss it with me and let me know my options. Thanks"   –   Regena W., Gatesville, TX Dec 23, 2011
  •   3.5
    "Just had to reset an message light on the dash (engine light). left the dealership and my phone would not connect. Tried a couple of things, them went back.....service had to delete my phone out of the system then reinstall. Said it happens quite often...If it happens often it should have been checked before I left.."   –   MINI Owner, Fort Worth, TX Dec 23, 2011
  •   5.0
      –   James V., Avinger, TX Dec 23, 2011
  •   5.0
    "Samantha Miller is awesome!!"   –   Ahmad S., Bedford, TX Dec 22, 2011
  •   5.0
    "As usual the service process was smooth and everything was done to my satisfaction!"   –   Kimberly I., Ponder, TX Dec 22, 2011
  •   5.0
      –   MINI Owner, Arlington, TX Dec 22, 2011
  •   5.0
      –   MINI Owner, Fort Worth, TX Dec 21, 2011
  •   5.0
      –   Jack G., Grapevine, TX Dec 21, 2011
  •   5.0
      –   Sharon W., Fort Worth, TX Dec 21, 2011
  •   4.5
      –   MINI Owner, Bedford, TX Dec 20, 2011
  •   3.0
      –   Amy L., Saginaw, TX Dec 20, 2011
  •   1.0
      –   Jerry S., Keller, TX Dec 20, 2011
  •   5.0
    "Receptionist and Fred were AWESOME!!!"   –   Gary A., Grand Prairie, TX Dec 19, 2011
  •   4.0
      –   Clifford M., Arlington, TX Dec 17, 2011
  •   4.5
      –   James S., Midland, TX Dec 15, 2011
  •   4.5
      –   Rita O., Fort Worth, TX Dec 15, 2011
  •   4.5
      –   MINI Owner, Allen, TX Dec 14, 2011
  •   5.0
      –   Timothy M., Justin, TX Dec 14, 2011
  •   5.0
    "Had a great experience, altho the key reader is always seems to be down when I show up!"   –   MINI Owner, CANTON, TX Dec 14, 2011
  •   1.0
    "I made an appointment and was supposed to pick up a loaner car. When I got there, they kept telling me it would only take a few minutes, could I wait instead. After over an hour I was finally back on my way. Unfortunately I was gone from work for over 2 hours on a very very busy day. Did not seem like they wanted to deal with a loaner car for the day."   –   Janet M., Burleson, TX Dec 13, 2011
    Dealer Response: Thank you for the feedback.I am glad we have the opportunity to resolve the issues.MORITZ MINI will be sending a driver with a loaner to pick up your vehicle at your place of business to assure your satisfaction.  –   Pachis d., Service Manager Dec 16, 2011
  •   4.5
      –   MINI Owner, Niles, IL Dec 13, 2011
  •   4.5
      –   Marilyn A., North Richland Hills, TX Dec 13, 2011
  •   5.0
    "Your MINI service team rocks!"   –   Jane S., North Richland Hills, TX Dec 13, 2011
  •   5.0
      –   Marcela Q., Arlington, TX Dec 13, 2011
  •   2.0
    "First off I don't know who Salvatice is, but it isn't either of our names. When I set up our appointment the woman on the phone told us the service deptartment closed at 12. Not wanting anyone to have to stay late we showed up thirty minutes early for our appointment. They got to our Mini within 15 minutes. However, we waited three hours before getting it back. If we hadn't asked to have it washed we would have left at eleven but that another issue."   –   Georgie P., Colorado City, Texas Dec 13, 2011
    Dealer Response: Thank you for the feedback.Your time to is very important to us.Our priority is to have you back on the road in a timely matter.We look forward to showcasing prompt and courteous service on your next visit.  –   Pachis d., Service Manager Dec 16, 2011
  •   5.0
      –   Paul R., Grand Prairie, TX Dec 13, 2011
  •   5.0
      –   Kenda S., Arlington, TX Dec 13, 2011
  •   5.0
      –   Evelyn R., Keller, TX Dec 12, 2011
  •   5.0
      –   David H., Keller, TX Dec 6, 2011
  •   4.0
      –   MINI Owner, Trophy Club, TX Dec 4, 2011
  •   5.0
      –   Tuan T., Crowley, TX Dec 1, 2011
  •   4.0
      –   Tempa S., Burleson, TX Dec 1, 2011
  •   5.0
    "I had an awesome experience. Everyone was extremely friendly, helpful and professional. From the time I stepped out of my Mini to the time I left. Can't remember when I've had a better dealership experience. They even washed my car!! I love this place :)"   –   Georgeann T., Fort Worth, TX Dec 1, 2011
  •   5.0
      –   Laurie W., Coppell, TX Nov 24, 2011
  •   5.0
      –   Robert F., Abilene, TX Nov 24, 2011
  •   5.0
      –   Michael C., Arlington, TX Nov 23, 2011
  •   3.0
    "."   –   Laura E., Weatherford, TX Nov 22, 2011
  •   5.0
      –   Tamara S., Fort Worth, TX Nov 22, 2011
Moritz MINI 2001 N Collins St Arlington , TX 76011 Sales: (877) 242-0554